How can they know that? A study of factors affecting the creepiness of recommendations
Helma Torkamaan, , Catalin-Mihai Barbu, Jürgen Ziegler Abstract Recommender systems (RS) often use implicit user preferences extracted from behavioral and contextual data, in addition to traditional rating-based preference elicitation, to increase the quality and accuracy of personalized recommendations. However, these approaches may harm user experience by causing mixed emotions, such as fear, anxiety, surprise, discomfort, […]
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